SMS Messaging Privacy Policy
MarinePro respects the privacy of our clients and is committed to protecting information provided through our website, client portal, and SMS/text messaging services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Information We Collect
When you use MarinePro's messaging services, we may collect your name, phone number, email address, vessel information, service information, message content, communication history, messaging preferences, and records relating to your consent to receive messages.
We may also maintain the date, time, and method by which messaging consent was provided.
How We Use Your Information
Information collected through our messaging services may be used to communicate with you regarding your vessel and your relationship with MarinePro. Communications may include:
- Service and repair updates
- Work order notifications
- Estimate and additional-work approval requests
- Appointment and scheduling information
- Parts availability and ETA updates
- Vessel management and wash-service updates
- Inspection findings and service recommendations
- Billing and invoice-related communications
- Responses to questions or service requests
- Other operational or account-related communications
SMS Consent
Clients may initiate opt-in by texting START to MarinePro.
Consent to receive SMS messages is not a condition of purchasing goods or services from MarinePro.
Sharing of Information
MarinePro does not sell or rent your personal information.
MarinePro will not share mobile telephone numbers with third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. SMS opt-in data and consent will not be shared with any third parties.
MarinePro may use service providers solely to support the operation and delivery of its services. These service providers may only process information as necessary to provide services on MarinePro’s behalf and may not use mobile information or SMS consent data for their own marketing or promotional purposes.
Message Frequency and Charges
Message frequency may vary depending on your vessel, work orders, service activity, account activity, and communications with MarinePro.
Message and data rates may apply. Your mobile carrier's standard messaging and data charges may apply to messages sent or received.
Opting Out
You may opt out of SMS communications at any time by replying STOP to a MarinePro text message. After opting out, you may receive a confirmation message indicating that your SMS subscription has been canceled.
Help
For assistance with MarinePro messaging, reply HELP to a MarinePro text message or email evan@marineprollc.com.
Data Security and Retention
MarinePro takes reasonable administrative, technical, and organizational measures to protect personal information and messaging records. Communications may be retained as part of a client's service, vessel, billing, or work-order history when reasonably necessary for business, legal, operational, or recordkeeping purposes.
Changes to This Policy
MarinePro may update this SMS Messaging Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date.